Questions about your Order Confirmation, Shipping Cost or Time????Click here
Before completing your order, you can calculate shipping costs. After you add something to your cart, look for the purple line below the list of items in your cart. This says 'Please click here to use our UPS Shipping Calculator'Customers in the NY Metropolitan Area, the Philadelphia Metropolitan area, all of NJ, all of NY State east of Utica, PA east of York, Maryland, Delaware, Conn, Rhode Island, Mass and Vemont can expect delivery in one day with ups's economical ground serviceOrders received by 10 AM (Mon thru Fri) are usually shipped on the day they are receivedEverything listed on our cart is in stock and ready for immediate shipment. If you don't see it, we are low and it has been automatically removed until more are availableYour order is acknowledged immediately after submission. In addition, your order is normally confirmed by a seperate e-mail within 5 to 20 minutes after receipt (but sometimes longer when immense volumesof orders pour in). The confirmation will show the ups delivery charge, items ordered, address, and total amount charged to your credit card,etc. Please check the confirmation and notify us immediately if there is an errorThis confirmation also shows your Member (Customer) number - please retain thisto make ordering much easier in the futureIf you don't receive a confirmation in 24 hours, please check your spam blocker and/or call us)UPS will also send you an e-mail immediately after they pick up your shipment, showing the tracking number and delivery dateYou can calculate shipping costs when preparing your order. After you add an item to the cart (or after your have added all the things you want) click on the purple line just below the list of items in your cart (This says 'Please click here to use our UPS Shipping Calculator')You can add and remove things from the order as many times as you want before you submit the order. Please keep in mind that we combine items into one package. This greatly reduces the cost of shipping below the cost shown for just one item.. Please note that some large items and all Lionel train sets are rated 'oversize' by UPS. This means they cannot be combined with anything else and must be shipped separately. First, determinte the cost for the set then use the weight of everything else added together (except for the set) to determine the cost of the 2nd boxYour order confirmation will show the exact shipping cost for your total order as re-calculated by ups; if you are ever unhappy with this cost, you may notify us and cancel the orderCalculated by weight, the charge includes all fees for remote delivery zones, world ship, e-mail notification, and the service allowing you to track location of your package 24 hours a day at UPS.COM. 'Oversize' Lionel sets will cost $ 13.69 to ship to NY Metropolitan area, up to $ 27.67 to California, and much less in between. Smaller packages are much less, beginning at several dollars for 1 pound (depending on location) and increasing at 3 to 4 cents per pound in the east, and approximately 30 to 40 cents a pound for the west coast. Exact amounts are shown for your zip code by our shipping calculator.
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